1. How do I place an order?
Visit our website at www.modzcity.com, browse our collection, and add items to your cart. Follow the checkout process, providing necessary details for shipping and payment.

2. What payment methods do you accept?
We accept credit/debit cards and PayPal. Your payment information is secured through our encryption protocols.

3. Can I modify or cancel my order after placing it?
Once an order is confirmed, we process it promptly to ensure timely shipping. Unfortunately, modifications or cancellations are not possible. Please review your order carefully before completing the purchase.

4. How can I track my order?
Once your order is dispatched, you will receive a tracking number via email. You can track your shipment's progress using the provided link.

5. What is your return policy?
Please refer to our Return Policy for detailed information on returning or exchanging items. Returns must be made within 10 days of delivery.

6. Do you ship internationally?
Yes, we offer international shipping. Shipping rates and delivery times vary based on the destination.

7. What if an item is out of stock?
If an item is out of stock, you can sign up for notifications to receive an alert when it becomes available again. We regularly update our inventory to meet demand.

8. Can I change my shipping address after placing an order?
To ensure the security of your purchase, we cannot change the shipping address once the order is confirmed. Please double-check your information before completing your order.

9. How do I contact customer support?
You can reach our customer support team by emailing modzcityja@gmail.com or through the contact form on our website. We strive to respond within 2 business days.

10. Do you offer gift cards?
Currently we do not offer ModzCity gift cards.

If you have additional questions or concerns not covered in our FAQs, please don't hesitate to reach out to our customer support team. We're here to assist you!